🔒 Privacy & Security
Last updated: January 2026Before registering on any platform, you deserve to know how your data is being used. Protecting your privacy at Ultrabet is a core commitment — not just in words, but in practice.
Privacy Policy at a Glance
Your data is never sold to third parties
All data is secured with SSL 256-bit encryption
You have the right to view or delete your own data
Your data is never used for advertising
Full policy available in Bengali
SSL Encryption
Sale of Data to Third Parties
Privacy Section
Support Services
🛡️ Core Privacy Principles
Get a quick overview of the key points from these cards before reading the full details.
Ultrabet only collects what it needs to provide its services — such as registration details, transaction information, and KYC documents. We do not request or store data beyond what is required.
Your name, mobile number, email, or any personal information is never sold to advertisers or third parties. Ultrabet's business model does not rely on data trading.
Every transaction and data transfer is protected by SSL 256-bit encryption. International-standard firewalls and anti-fraud systems are always active to keep our servers secure.
As an Ultrabet member, you can view, correct, or request deletion of your stored data. Simply send an email to support to get the process started.
Ultrabet uses cookies to improve platform performance. These cookies manage your session and remember your preferences — they are never shared externally.
Information may be shared when required by a valid directive from a licensing authority or court — strictly for legal compliance, not for commercial purposes. We will make every effort to notify you when this occurs.
This Privacy Policy applies to all Ultrabet services — both the website and the mobile app. By using the platform, you agree to this policy. If you have any questions, please contact support.
Ultrabet believes your personal data is a sensitive matter and protecting it is our ethical responsibility. This privacy policy explains what information we collect, why we collect it, and how we keep it secure.
In this document, "Ultrabet", "we", and "platform" refer to ultrabet-bd.com and its associated mobile application. "You", "user", and "member" refer to anyone who accesses the platform or creates an account.
This policy is built in accordance with international data protection standards. Ultrabet is committed to making this policy increasingly transparent and user-friendly — because privacy isn't a burden, it's a fundamental right.
By accessing the platform or creating an account, you confirm that you have read and agreed to this policy. If you do not agree, please refrain from using the platform.
Ultrabet collects the following categories of data — strictly within the limits necessary to operate the service:
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity information | Name, date of birth, NID number | KYC Verification |
| Contact Information | Mobile number, email | Account management & support |
| Financial Information | BKash/Nagad number, transaction history | Deposit & withdrawal process |
| Device Information | IP address, browser, device model | Security Verification & Fraud Prevention |
| Usage data | Login time, betting history, game activity | Service improvement & personalized experience |
| Location Data | Country and city (estimated from IP address) | Compliance with geographical restrictions |
Ultrabet does not collect your social media information, personal photos, or sensitive professional details — though if you voluntarily share such information, it may be used in the context of a support interaction.
Ultrabet collects data in several ways — some directly from you, and some automatically through your use of the platform:
Ultrabet clearly explains why any piece of information is being requested before you provide it. Asking for irrelevant information goes against our policy.
Ultrabet uses collected data only for defined purposes — it is never used beyond those purposes without authorization:
Ultrabet never uses your data to show you third-party advertisements. Any communications you receive relate solely to our own platform — and you can opt out at any time.
Ultrabet does not share your personal information with third parties for commercial purposes. However, data may be shared in the following limited circumstances:
Sharing your data with any advertiser, data broker, or unrelated third party is strictly prohibited — and a violation of Ultrabet's internal policy.
Ultrabet does not retain data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:
If you request permanent account closure, Ultrabet will delete all legally erasable data within 30 days where possible. Some information may be retained for a specified period due to legal obligations.
Cookies are used on the Ultrabet website and app. These are small text files stored in your browser that help improve platform functionality.
You can manage cookies through your browser settings. However, disabling essential cookies may cause login or payment features to stop working. Ultrabet does not use third-party tracking pixels or external advertising cookies.
As an Ultrabet member, you have important rights over your own data — and these are not just formalities; they are fully enforceable:
You have the right to request a copy of the data Ultrabet holds about you.
You can request corrections to any inaccurate or outdated information — the support team will assist you.
You may request the deletion of eligible data — after your account has been closed.
You have the right to object to certain types of data processing.
You can request a copy of the personal data we hold about you.
To exercise these rights support@ultrabet-bd.comSend us an email at. Ultrabet typically responds within 7 business days.
Ultrabet is exclusively a platform for adults aged 18 and over. Collecting information from or providing services to anyone under 18 is strictly against our policy.
At registration, you confirm that you are 18 years of age or older. Ultrabet relies on this declaration and may request your NID or birth registration certificate to verify your age at any time.
If we become aware that a minor's data has entered our system, that account will be immediately closed and the data deleted. Parents or guardians with concerns can contact our support team directly.
Ultrabet is committed to protecting minors. Please contact support immediately with any child safety concerns.
Ultrabet may update this privacy policy when necessary. Any changes will be reflected by updating the "Last Updated" date on this page, and for significant changes, a notification will be sent to your registered email or mobile number.
Continued use of the platform after any changes are made will be considered acceptance of the updated policy. If you do not agree with the changes, you may request to close your account.
For any privacy-related questions, complaints, or to exercise your rights:
Email: support@ultrabet-bd.com
Subject: Send a message with the subject "Privacy Request"
Response time: 7 business days (up to 30 days for complex cases)
Ultrabet takes your privacy concerns seriously at all times. If you run into any issues, don't hesitate to contact our support team.
🔄 Your Data's Journey
A plain-language guide to how your data flows from registration through to active use.
Your name, mobile number, and password are stored with encryption. No one can view them — not even support.
Your bKash or Nagad number is only shared with the payment provider — solely to complete transactions, for no other purpose.
Game providers only receive gameplay data — your name, mobile number, or any identifying information is never shared.
The support team can view your account details to resolve issues — they can never access your password or payment PIN.
Limited information is provided during legitimate audits by regulatory bodies — this is a legal obligation, not a discretionary one.
Once the legal retention period expires, data is permanently deleted — it is not kept in any backup.
❓ FAQ
Answers to the most commonly asked questions about our privacy policy.
Join Ultrabet — committed to your privacy, and built to be safe, transparent, and fast.